Welcome

Thankyou so much for shopping with Abigail Jewellery. I'm here to make your shopping experience fun and personal, and am so happy to be selling within such a lovely community here on Etsy!

If you have a shop & would like to stock my work i would love to hear from you, please contact me at abigailjewellery@gmail.com and i would be happy to discuss!

Payments

I accept payments via Credit/Debit cards, Paypal, and Etsy Giftcards. Items will not be made and shipped until full payment is received.

Shipping

Upon checking out, you will be asked to select a shipping option.
- For Royal Mail Standard First Class for UK orders please allow 1-2 working days for delivery. Due to the minimalist nature of my jewellery, all orders fit into a padded envelope and are classed as a 'large letter'.
- For Royal Mail Signed For First Class for UK orders, please allow 1-2 working days for delivery.Due to the minimalist nature of my jewellery, all orders fit into a padded envelope and are classed as a 'large letter', and you will be provided with a tracking number when I update the shipping notification.

-For International Standard Air Mail First Class, I offer their most inexpensive international shipping fee. Please keep in mind this can cause delivery to take up to 3 to 4 weeks, and does not provide tracking info. There may be a customs tax that you have to pay on your order depending on your country.
-For International Tracked Air Mail First Class, please allow 3-5 working days for delivery. You will be provided with a tracking number when I update the shipping notification. There may be a customs tax that you have to pay on your order depending on your country.

I will replace any item that goes missing or is lost in the mail. A package cannot be announced "lost" until it has been missing a set number of days in accordance with the post office guidelines. This is usually 3 weeks to 1 month.

Refunds

All refunds and exchanges are dealt with on a case-by-case basis but only within 30 days of delivery. Please message me and we will take it from there.

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